Valerie Alves has been in the skilled nursing environment since 1993. A graduate of UC Berkeley with a Bachelor of Science degree in Nutrition and Dietetics, she spent most of her years working as a Registered Dietitian both in individual facilities and in a regional capacity.  With a desire to take on more responsibility, she completed an Administrator in Training program and has been the Executive Director at Pacific Hills Manor since July 2007. Valerie has surrounded herself with a bright, professional and caring staff that works daily to achieve the facility goal of “never settling for acceptable, always striving for exceptional”.

Diane Reid
Director of Nursing

Diane Reid joined the team at Pacific Hills Manor in 2005 as the Director of Staff Development. Diane was promoted to the Assistant Director of Nursing position, and after graduating from the Registered Nursing program at Gavilan College, she has skillfully taken on the immense responsibilities as the Director of Nursing. Having been in skilled nursing since 1992, Diane has held positions in addition to those listed above, including charge nurse and Assistant Administrator. Her leadership and hands-on management style help her to work directly with her nursing staff, showing by example the high standards of care that Pacific Hills Manor is known for in the community it serves.  

Kathy Shanahan
Facility Rehab Director
2009 Rehab Director of the Year

Kathy Shanahan holds a Bachelor of Science degree from San Jose State University in Occupational Therapy and has been in the therapy profession for 30 years. Ms. Shanahan has worked in many settings as an O.T. from psychiatric work at Valley Medical Center to work with quadriplegics at Long Beach Veteran’s Hospital and in many of the local skilled nursing facilities in the San Jose area.  She started as the Rehab Director at Pacific Hills in 2001 and the once small Department has grown under her leadership to over 12 therapists who possess excellent clinical skills and produce the best of outcomes for our patients, no matter what their diagnoses and challenges may be. Our rehab department has the unique distinction of successfully returning most of our patients back into the community to resume their lives in their homes with family.